Terms & Conditions

1. Acceptance of Terms

By creating an account or using MediConnect Pro ("the Platform"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the Platform.

2. Description of Service

MediConnect Pro is a comprehensive healthcare management platform that facilitates:

• Online appointment booking with healthcare providers
• Digital medical record management
• Electronic prescription systems
• Clinic and hospital administration tools
• Pharmacy and laboratory integrations

3. User Accounts and Registration

3.1 Account Creation

• You must be at least 18 years old to create an account
• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your account credentials
• You agree to notify us immediately of any unauthorized use of your account

3.2 Types of Accounts

• Patient Accounts: For individuals seeking healthcare services
• Doctor Accounts: For licensed medical professionals (requires verification)
• Clinic Accounts: For healthcare facilities (requires business verification)
• Pharmacy/Lab Accounts: For partnered service providers

4. User Responsibilities

4.1 General Conduct

You agree to:

• Provide accurate and truthful information
• Use the Platform in compliance with all applicable laws
• Respect the privacy and rights of other users
• Not impersonate any person or entity
• Not attempt to gain unauthorized access to the Platform
• Not transmit viruses, malware, or harmful code

4.2 Healthcare Provider Responsibilities

Healthcare providers must:

• Maintain valid professional licenses and certifications
• Provide accurate qualification and expertise information
• Adhere to medical ethics and professional standards
• Comply with HIPAA and relevant healthcare regulations
• Update availability and schedule information promptly

5. Medical Disclaimer

• The Platform is not a substitute for professional medical advice
• Always seek the advice of qualified healthcare providers for medical conditions
• In case of medical emergencies, call emergency services immediately
• We are not responsible for medical decisions or outcomes

6. Appointment Booking and Cancellation

6.1 Booking Policy

• Appointments are subject to provider availability
• Booking confirmation does not guarantee medical treatment
• Providers reserve the right to decline or reschedule appointments

6.2 Cancellation Policy

• Patients may cancel appointments up to 24 hours before the scheduled time
• Late cancellations or no-shows may incur penalties
• Providers must give reasonable notice for cancellations

7. Payments and Fees

• Consultation fees are set by healthcare providers
• Platform service fees may apply (clearly disclosed)
• All payments are processed securely through our payment partners
• Refund policies vary by provider and are subject to terms
• We do not guarantee insurance coverage or reimbursement

8. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy. We are committed to protecting your personal and medical information in compliance with HIPAA and data protection laws.

9. Intellectual Property

• All content, features, and functionality are owned by MediConnect Pro
• Trademarks, logos, and service marks are our property
• You may not reproduce, distribute, or create derivative works without permission
• User-generated content remains the property of the user but grants us license to use it

10. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• We do not guarantee uninterrupted or error-free service
• Our total liability shall not exceed the amount paid by you in the past 12 months
• We are not responsible for third-party actions or services

11. Indemnification

You agree to indemnify and hold harmless MediConnect Pro, its affiliates, and employees from any claims, damages, or expenses arising from your use of the Platform or violation of these terms.

12. Termination

We reserve the right to:

• Suspend or terminate accounts that violate these terms
• Remove content that violates our policies
• Modify or discontinue services with reasonable notice

You may terminate your account at any time through account settings.

13. Changes to Terms

We may modify these Terms and Conditions at any time. We will notify users of significant changes. Continued use after changes constitutes acceptance of the new terms.

14. Governing Law and Dispute Resolution

• These terms are governed by the laws of [Your Jurisdiction]
• Disputes will be resolved through binding arbitration
• You waive the right to participate in class-action lawsuits

15. Contact Information

For questions about these Terms and Conditions:

• Email: legal@mediconnect.pro
• Phone: +1 (800) 123-4567
• Mail: Legal Department, MediConnect Pro, 123 Healthcare Avenue, New York, NY 10001

16. Miscellaneous

• Severability: If any provision is found invalid, the remaining provisions remain in effect
• Waiver: Failure to enforce any right does not constitute a waiver
• Assignment: You may not assign these terms; we may assign them to affiliates
• Entire Agreement: These terms constitute the entire agreement between you and MediConnect Pro